Author: George, Michael L.

Price: $19.75

Category:Business Management & Leadership
Publication Date:2003-07-15T00:00:01Z
Pages:400
Binding:Hardcover
ISBN:10:0071418210
ISBN:13:9780071418218
The majority of books on Six Sigma and Lean explain only how to implement these techniques in a manufacturing environment. "Lean Six Sigma for Services" fills the need for a service-based approach, explaining how companies can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process.