Author: Duncan, Todd

Price: $9.49

Category:Business Processes & Infrastructure
Publication Date:2019-04-01T00:00:01Z
Pages:136
Binding:Hardcover
ISBN:10:1492679534
ISBN:13:9781492679530
"The 10 Golden Rules of Customer Service (formally titled The $6,000 Egg) represents the costly mistake of removing customer satisfaction from the bottom line. Through the story of a $6,000 Egg, Deb Duncan and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons, or on the flipside, alienate once-devoted customers"--Description from publisher website