Author: Ray Considine

Price: $13.57

Category:Industries
Publication Date:2012-04-01T00:00:01Z
Pages:207
Binding:Paperback
ISBN:10:0967324505
ISBN:13:9780967324500
A WAYMISH is any dumb mistake made when dealing with a customer. It's the disastrous effect of one minute's lousy service which loses a customer ready and willing to spend money. One WAYMISH. One customer lost. All future profits gone. The book's examples make excellent staff training material.